Break/fix is what it sounds like – you wait for technology to break, and then ask techs to fix it. You pay for the time it takes a technician to remedy the problem. At first glance, it may appear to be more cost effective than managed services, but there are many hidden costs. Break/fix doesn’t include the tools and services that keep your machines running efficiently and securely. For that reason, break/fix clients experience more downtime which is potential revenue and lost wages. Troubleshooting your problem can take longer since it’s unlikely your provider will have an up-to-date technology map of your business. That’s additional downtime, additional lost revenue, and additional lost wages. A break/fix plan can also leave you vulnerable to ransomware attacks, malware, viruses, and other cyberthreats. Today’s technology requires constant monitoring and preventative care – that’s what managed services can provide for you.