Managed IT

Personalized IT Solutions for Businesses in Wichita, KS

Transform the way you do business with Netability's Managed IT services. Our team of experts will care for all your IT needs, providing comprehensive management and maintenance of your IT systems. We'll help you optimize your IT infrastructure, improve efficiency, and streamline your operations, all while ensuring the security of your data and protecting your business from cyber threats. Based in Wichita, KS, we provide services to clients throughout Kansas.

 

With our Managed IT services, you can focus on what you do best while we care for the rest.

Embrace the Era of Hybrid Work

With Our Managed IT Service

Help Desk

  • Improve uptime & productivity
  • 24/7 Remote IT support
  • Simple to complex issue resolution
  • Disaster recovery

Microsoft 365

  • Configure & deploy Windows 365 applications
  • User support & training
  • User account management
  • 24/7 network monitoring

Cyber Security

  • Threat detection & prevention
  • Risk assessment & management
  • Incident response and data recovery
  • Cyber policy & procedure training

Azure Cloud

  • Scalable & flexible
  •  Cost-effective IT infrastructure
  • Integrates with all Microsoft products
  • Built-in security features

VOIP Phone System

  • Cloud-based simplified communications
  • Advanced call control
  • Compatible with multiple devices

Server Support

  • Server installation and setup
  • Disaster recovery and backups
  • Server maintenance and updates
  • Issue support and resolution

Our 3 Simple Managed IT Service Packages

NetSupport

Basic security & IT best practices for small businesses with low-security needs.

NetSecurity

Enhanced security & IT support services for small to medium-sized businesses. Keep you and your employees secure.

NetCompliance

Highest level of security for small to medium-sized businesses with integral needs for continuous monitoring from every angle.

Our Simple & Effective 4-Step Onboarding Process

01

Discovery

We will get to know you & your IT environment, business processes, and pain points so that we may create a customized service plan for your business.

02

Assessment

We assess your IT infrastructure, review existing security measures, and check for any potential vulnerabilities.

03

Solution

Next, we present our solution to your pain points in a detailed service agreement that outlines our services, pricing, and the terms and conditions of our engagement.

04

Deployment

Now, we deploy our services, providing employee training and support to ensure a smooth transition.

Frequently Asked Questions

  • What are managed services in IT?

    Managed services are recurring IT services, including 24/7 access to tools and IT professionals to keep your business running at peak performance. A managed services package includes backups, cybersecurity tools, training, patching, network management, and customized pieces that work together to keep your company’s technology performing efficiently and securely.

  • How much do managed IT services cost?

    The cost of managed services varies depending on the size of your organization and according to your needs – including regulations surrounding technology in your industry. We offer three different plan options with an individual user cost to keep your expenses manageable and easy to budget. Managed Services are much more cost-effective than having your own in-house IT team.

  • What are the benefits of managed IT services?

    Managed IT services are continuous services, which means less downtime for you. We work constantly to ensure your machines are running how they are supposed to, and we correct problems before they can impact you and your employees. This also means our staff of IT professionals has a technology “map” of your business, so if problems arise, we can get them fixed faster.

  • Why use managed IT services?

    Technology has become an integral part of business today. Outages and downtime can cost your company a fortune, and new cyber threats appear daily. Managed IT keeps your business secure and running efficiently. Our managed services plan also includes planning and budgeting for the future—essential pieces as technology advances.

  • How are managed IT services vs break/fix different?

    Break/fix is what it sounds like – you wait for technology to break and then ask techs to fix it. You pay for the time it takes a technician to remedy the problem. At first glance, it may appear more cost-effective than managed services, but many hidden costs exist. Break/fix doesn’t include the tools and services that keep your machines running efficiently and securely. For that reason, break/fix clients experience more downtime, which results in potential revenue and lost wages. Troubleshooting your problem can take longer since your provider will unlikely have an up-to-date technology map of your business. That’s additional downtime, additional lost revenue, and additional lost wages. A break/fix plan can also leave you vulnerable to ransomware attacks, malware, viruses, and other cyber threats. Today’s technology requires constant monitoring and preventative care – that’s what managed services can provide.

  • How are managed services vs consulting different?

    Managed services are recurring services that constantly work to keep your business running efficiently. Consulting is a one-time service to upgrade or improve your existing technology infrastructure. The services can work in conjunction or separately. Maybe your daily IT needs are met by an internal staff, but they just don’t have the time or knowledge needed to kick off a big project. Our team can work with you and your staff to make a plan that minimizes your downtime and gives you the technology you need to run your business. Maybe you’re unhappy with your current technology setup but don’t know the next best steps. Consulting can get the answers you need and plan to revitalize your environment.

Expert IT Consulting & Support Services in Wichita, KS

Netability offers expert IT consulting and support services to businesses of all sizes throughout Kansas. Our experienced team of IT professionals is dedicated to helping you make the most of your technology investments. We offer various services to help you improve your IT infrastructure, streamline your operations, and enhance your security.

IT Support Services

Quick Issue Resolution

24/7 Support Available

Wichita-Based Help Desk

Minimize Downtime

Netability is your go-to partner for reliable IT support services in and around Wichita, KS. Our local Help Desk team is staffed by experienced IT professionals who can provide your Wichita area business expert assistance 24/7.

 

Whether it's a simple software glitch or a more complex network issue, our team will work hard to quickly and efficiently solve the problem, getting your employees back to work in no time.

The Benefits of Our IT Support Services

Increased Productivity:

By outsourcing IT support to Netability, businesses can focus on their core operations and maximize productivity. Netability's team of experts can handle all IT-related issues, from troubleshooting to system upgrades, allowing companies to operate with minimal disruptions.

Cost Savings:

Hiring an in-house IT team can be costly for small and medium-sized businesses. Netability's IT support services provide an affordable alternative, as businesses only pay for the services they need. This can help companies to save money and allocate resources more efficiently.

Enhanced Security:

Netability's IT support services include cybersecurity solutions that help protect businesses from cyber threats. With cyber-attacks becoming increasingly frequent and sophisticated, having a reliable IT support team is essential to safeguarding sensitive data and maintaining business continuity.

Scalability:

As businesses grow, their IT needs also evolve. Netability's IT support services are designed to be scalable, meaning companies can easily adjust their services as their needs change. This allows companies to scale up or down without worrying about IT-related issues.

Proactive Maintenance: 

Netability's IT support services include proactive maintenance to identify and fix potential issues before they cause downtime or system failures. This helps businesses save time and money by preventing costly downtime and minimizing the need for emergency repairs.

IT Consulting

Not sure what IT services you need? Our IT consultants will work closely with you to understand your business needs, assess your existing systems, and develop a customized solution to meet your specific needs.

 

With our help, you can streamline your IT operations, improve efficiency, and secure your business data. We promise to always bring good conversation.

Our Consulting Services

Vulnerability & Risk Assessment

Our comprehensive assessment identifies and addresses any security weaknesses in your information system, evaluating its susceptibility to known vulnerabilities.

Microsoft 365 Migration

Move to a secure, cloud-based solution with Microsoft 365, streamlining operations and allowing employees to work from anywhere.

Hardware Upgrades

Is your business technology holding your team back? Our hardware refresh service can give your employees the tools they need to be more productive.

Digital Transformation

Embrace the future with our digital transformation services. We help your business integrate technology into all operations and deliver value to your customers.

Secure your business with our comprehensive managed IT services - Get in touch today!

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