Recommended Technology Platform

Customer-Provided Software and Hardware Requirements

Software Requirements

Operating Systems:

  • Microsoft Windows 11 (Pro or Enterprise) or newer
  • macOS Ventura or newer
  • iOS 16 or newer for Apple iPads and iPhones
  • Android 12 or newer for tablets and phones

Backup and Disaster Recovery:

  • A server backup solution for on-site and off-site back ups.


Collaboration Tools:

  • Microsoft Teams (preferred)
  • Zoom
  • Webex

Hardware Requirements

Workstations and Devices

Windows Desktops and Laptops:

  • Business-grade models from Dell, HP, Cardon Systems or Lenovo
  • Minimum Specifications:
  • Intel i5/i7 or AMD Ryzen 5/7 Processor
  • 16 GB RAM
  • SSD with at least 256 GB of storage

Apple Devices:

  • MacBook Pro, MacBook Air, iMac, or Mac Mini (2018 models or newer)
  • iPads (iPad Pro, Air, or standard models with current OS versions)

Networking Hardware

Switches and Wi-Fi Access Points:

  • Zyxel, HP, Dell, Ubiquiti, SonicWall, Ruckus

Firewalls:

  • Zyxel, Fortinet, SonicWall, Cisco Meraki, Cisco, or another leading provider of Next-Generation Firewalls

Printers and Peripherals

Windows Desktops and Laptops:

  • Business-class Multi-function Printers (e.g., HP LaserJet, Brother Business Series)
  • Professional monitors and webcams from Dell, HP, or Logitech

Power Protection

  • APC or Eaton Uninterruptible Power Supplies (UPS)

Approved Business Software

Accounting and Finance

  • QuickBooks Online or QuickBooks Desktop
  • Microsoft Dynamics 365 Finance
  • Sage Intacct

Legal Practice Management

  • Clio
  • PracticePanther
  • NetDocuments

Sales and Customer Relationship Management (CRM)

  • Salesforce
  • HubSpot CRM
  • Microsoft Dynamics 365 Sales

Marketing Tools

  • HubSpot Marketing Hub
  • Adobe Creative Cloud (Photoshop, Illustrator, etc.)
  • Canva for Teams

Project Management and Collaboration

  • Asana
  • Trello (Business Class or Enterprise)
  • Monday.com

HR and Payroll

  • ADP Workforce Now
  • BambooHR
  • Gusto

Compliance and Maintenance Notes:

  1. All equipment must be business-grade and maintained within a supportable lifecycle (typically 3–5 years from purchase).
  2. Outdated or incompatible devices may require upgrades to align with Netability's service model.
  3. Clients are responsible for ensuring that hardware is covered under a valid warranty or support agreement.

Updates:

Netability will update this list periodically to reflect advancements in technology and industry standards. Please visit www.netability.io/rtp for the latest requirements.